IBM Support

PI38286: CANCEL AND SAVE AND CLOSE BUTTONS IN THE OSLC CREATIONDIALOG SPIN INDEFINITELY AND NEVER CLOSE THE WINDOW.

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APAR status

  • Closed as program error.

Error description

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * ClearQuest Web OSLC                                          *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * The Cancel and Save/Close buttons on a ClearQuest Web OSLC   *
    * creation dialog form no longer actually close the form, and  *
    * clicking them causes a persistent spin icon.  Also, the      *
    * window.name property is never updated in the case of the     *
    * "Cancel" operation so it's difficult to figure out when the  *
    * actual action is complete.                                   *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • A fix is available in ClearQuest 8.0.1.8.
    ClearQuest Web has been updated so that the window.name property
    is properly updated upon cancel.  In addition, the dialog itself
    is automatically closed which removes that burden from the
    caller.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI38286

  • Reported component name

    CLEARQUEST WIN

  • Reported component ID

    5724G3600

  • Reported release

    801

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-04-01

  • Closed date

    2015-06-29

  • Last modified date

    2015-06-29

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARQUEST WIN

  • Fixed component ID

    5724G3600

Applicable component levels

  • R801 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"801","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
14 October 2021